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Frequently Asked Questions


On this page you will find the frequently asked questions for lecturers conducting the TERP10 training course.

General questions

Question:
What does TERP10 stand for?
Answer:
TERP10 is a certification standard developed by SAP Education. Through this pilot project the SAP University Alliances Program for the first time offers students the opportunity to earn a certification in the ERP environment. (T = Training, ERP = Enterprise Resource Planning, 10 = 10 days).

Question:
Who can offer TERP10 training courses?
Answer:
In order to offer TERP10 training courses it is required that the university is a full member of the SAP University Alliances Program.
 
Question:
How is the TERP10 training structured?
Answer:
The TERP10 training is offered as a block of 10 days in addition to the regular curriculum at your university / school. At the end of the training, the students have to pass an SAP certification test.
 
Question:
What is the target group for the TERP10 certification program?
Answer:
The target group is enrolled full time students. In particular cases and if University Alliances (UA) agrees, also students of universities of cooperative education may participate. Based on our experience, participants should have at least basic knowledge of SAP ERP through having taken two or more courses in SAP solutions.

Question:
Do the students have to be enrolled at a university?
Answer:
Yes, the students have to be enrolled at a university (students auditing a course are not eligible).

Question:
Do the students have to be enrolled at the instructor’s university?
Answer:
No, the students simply have to be enrolled full time at a university. This university / school does not necessarily have to be a member of the SAP UA Program.
 
Question:
Can students who are graduating at the university participate in the course and take the exam, even though the exam will take place when they are not enrolled at the university anymore?
Answer:
Students can take part in the course and exam to UA terms up to three month after they have graduated at or have exmatriculated from the university. Students that are not longer enrolled at a University are not allowed to start a new TERP10 course within the UA program.
 
Offering a TERP10 Certification Training

Question:
Which requirements must be fulfilled in order to be able to offer a TERP10 training?
Answer:
At least two instructors at the institution have to be certified. Furthermore, the institution must have sufficient capacities (approx. 25 PCs per study room). A capable internet connection is also required in order to allow the course to be carried out without problems. Please note that no courses can be offered during the time of the SAP University Alliances EMEA User Group Meeting as a smooth course procedure cannot be granted due to reduced support resources.
 
Question:
How and where do instructors get their TERP10 certification?
Answer:
Instructors have to participate in TERP10 trainings that take place on a regular basis at different universities. Each university will guarantee that at least two places in the courses will be available for instructors coming from other universities. Participation in the course will be subject to the conditions of the respective university that offers the TERP10 course. An overview of all available courses can be found on the SAP UA EMEA Portal (www.sap-ucc.com/emea) under Members Area Events TERP10 Dates.
 
Question:
How and where do I apply for offering a TERP10 training / certification?
Answer:
In order to apply, use the course application form (TERP10 course application including order of course material). The appropriate link to the form can be found in the TERP10 Area on the SAP UA EMEA Portal (www.sap-ucc.com/emea). In general, it is sufficient to announce your TERP10 training course six weeks in advance.
 
Question:
How and where do I apply for the certification test?
Answer:
Certification tests will be done by SAP employees (proctors) at the respective university / school. This is organized by SAP Education. For registration and coordination the certification in Germany, please contact us directly. In other countries please ask your UA country manager for the right process.
 
Question:
Is it possible to register for the certification test without attending the TERP10 training?
Answer:
Yes, it is possible. Lecturers are free to choose whether they feel prepared enough to pass the test without attending the training beforehand.
 
Question:
How does the certification test look like, and what is the pass rate?
Answer:
The dichotomous evaluation procedure is in place since July 31, 2009 (this means the questions have to be answered completely to receive the score). From Jan 01, 2010 on, the cut score is at 51%.
 
Question:
What is the billing process for certification?
Answer:
The price categories indicated on the current application form by SAP Education are valid. You can download the form from the TERP10 Area on the SAP UA EMEA Portal (www.sapucc.com/emea). Participants will be charged based on registration and not on attendance. Free spaces can be filled by other test participants from other institutions. The proctor will not accept payment at the testing site. SAP Education will issue an invoice and send it to each instructor by mail.
 
Question:
Is it allowed for the instructor to charge students a fee for the training?
Answer:
Since this is a special offer, institutions can charge a fee of 650,00 EUR per participant.
 
Question:
Whom is the certificate sent to?
Answer:
The certificates will be sent to the respective instructors by SAP Education. The certificates will then be given to the participants by the instructor. Test scores are confidential and can only be made public to students if they fill out a declaration of consent.
 
Question:
In what languages can the training and the test be done?
Answer:
The training and the test are currently offered in German, English, French, and Spanish.
  
TERP10 Training Material
 
Question:
How is the training material made available?
Answer:
Training material will be ordered by the instructor himself via the TERP10 course registration form and will be delivered by SAP. From July 2009 on, the material will exclusively be available in form of books (two books); folders cannot be ordered anymore. Due to the change, the material now is EUR 20.10 per participant excluding VAT and shipping (instead of EUR 33.00). The credit period is 14 days net. This order is binding. Please keep in mind that for logistic reasons neither a re-order nor a redemption is possible.
 
Question:
Can I print the course book on my own?
Answer:
In order to ensure a standard document quality it is best to use documents printed exclusively by SAP.

Question:
Can I order some course books ahead in order to have them in stock?
Answer:
Due to periodic updates of the training material it is not recommended to order large quantities in advance, which may not be used promptly. If there are a few books left over after a training course they can simply be used for the next one.
 
Question:
Can I forward electronic training documents?
Answer:
It is not allowed to forward electronic training documents to third parties (incl. students).

TERP10 System Availability
 

Question:
How much is it to provide a TERP10 training client?
Answer:
For providing a client for a period of three weeks (one week preparation, two weeks course), the UCC charges a hosting fee of EUR 750 plus VAT. In case this period of time is insufficient, an extension week can be requested for EUR 250, as a special exception. Nevertheless, this already needs to be requested during the initial booking of the system. As usual, the SAP license will be offered by SAP University Alliances free of charge for this purpose.
 
Question:
How can I get the presentation slides necessary for the training?
Answer:
The presentation (KEP or XML files) is provided in the TERP10 area on the SAP UA EMEA Portal (www.sap-ucc.com/emea) for download.
 
TERP10 General
 

Question:
Is it possible to record own training sessions (film or capture-tools) in order to use this material later for e-learning purposes?
Answer:
It is allowed for instructors to use recorded material to learn and prepare for the certification test.
 
Question:
Is it allowed for my institution to advertise the TERP10 training?
Answer:
Posters and flyers for advertising your course are provided by University Alliances in an electronic format. These documents can be found on the SAP UA EMEA Portal (www.sapucc.com/emea) in the TERP10 area as print files.
 
Question:
When will there be an update of the TERP10 training material?
Answer:
The creation of the training material (print), the presentations, and the exam questions is not in the sphere of influence of SAP University Alliances. Therefore, we cannot tell you
about concrete plans. But in case changes will be made to the material, the system, or the exam, we will inform the TERP10 lecturers immediately.
 
For further questions concerning the certification test please go to the SAP Education website and read their FAQs.